Data protection

Privacy Policy

We are pleased to welcome you to our website and thank you for your interest in our company.

With the following statement, we inform you about the processing of personal data and the rights you are entitled to when using our online services.

1. Definitions

This privacy policy is based on the General Data Protection Regulation (GDPR). It uses the following technical terms: personal data, data subject, processing, restriction of processing, controller, recipient, third party, consent, profiling. Information on how these terms are understood in the context of the GDPR can be found at http://www.abmahnschutzbrief.de/dsgvo.

2. Name and Contact Details of the Controller

This privacy policy applies to the data processing by:

Controller:

KHS e. K., Gewerbeallee 4, 45478 Mülheim/Ruhr, info@khs.net

3. Collection and Processing of Personal Data, Purpose of Processing

You can generally visit our website anonymously without telling us who you are.

When you visit our website, we automatically collect and store information in the server log files that your browser transmits to us. This includes:

· Date and time of access

· IP address of the requesting computer

· Address of the last page you visited from which you followed the current page (referrer URL)

· Browser type and version

· Operating system used

If you send us a message via the contact form, providing a valid email address is required so that we can respond to your inquiry and know who it is from. Additional information can be provided voluntarily. The legal basis for data processing for the purpose of contacting is Art. 6 (1) (a) GDPR. After your inquiry has been processed, the data will be automatically deleted.

If you have signed up for our newsletter, we collect, process, and use the following personal data: salutation, first name, last name, email address. You can provide additional voluntary information. The legal basis for data processing in connection with sending the newsletter is Art. 6 (1) (a) GDPR based on your voluntarily given consent.

If you place orders via our website, we process the following personal data: salutation, first name, last name, street, house number, postal code, city. The legal basis for data processing is Art. 6 (1) (b) GDPR. The processing of your personal data is solely for the purpose of adequately handling your order and fulfilling obligations under the purchase contract.

We use your personal data for the following purposes:

· To process, fulfill, and complete your order

· For correspondence with you

· For invoicing

· To address you personally when sending our newsletter

· To handle any warranty claims

· To allow you to contact us via the contact form or email

4. Disclosure of Personal Data

Your data will not be disclosed to third parties without your explicit consent. Exceptions are service partners involved in the contract processing, such as the bank responsible for payment processing and the logistics company responsible for delivery. The scope of the transmitted data is limited to the necessary minimum.

When paying via PayPal, credit card via PayPal, direct debit via PayPal, or “buy on account” via PayPal, we pass your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”) as part of the payment processing. PayPal reserves the right to perform a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or “buy on account” via PayPal. The result of the credit check regarding the statistical likelihood of default is used by PayPal to decide on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values includes, among other things, address data. Further data protection information can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

5. Rights of Data Subjects

According to Art. 15 GDPR, you have the right to request confirmation from us as to whether or not personal data concerning you is being processed and, if so, which data. You also have the right to rectification or erasure or restriction of processing, as well as the right to object to processing and the right to data portability. Details can be found in Art. 16, 17, 18, 20 GDPR.

According to Art. 13 (2) GDPR, you have the right to lodge a complaint with a supervisory authority.

6. Cookies

If you have configured your browser to accept cookies, these are used by us on various pages. Cookies are text files stored on your device that enable data exchange with our system. This exchange facilitates the use of our website, as certain information does not need to be repeatedly entered.

Session Cookies: These are deleted after the end of the browser session.

Persistent Cookies: These remain on your device so that your browser can be recognized during the next session. This eliminates the need to re-enter passwords or fill out forms with your customer data.

You can configure your browser to be informed about the setting of cookies and to decide individually whether to accept them. The functionality of the website may be limited if cookies are not accepted.

7. Web Analysis

7.1 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies,” text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will, however, be truncated by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide further services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we point out that you may not be able to use all functions of this website to their full extent in this case. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of these data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en

You can prevent Google Analytics from collecting data by clicking the following link.

An opt-out cookie will be set, which prevents future collection of your data when visiting this website: <a href="javascript:gaOptout()">Deactivate Google Analytics</a>

For more information on terms of use and privacy, please visit http://www.google.com/analytics/terms/en.html or https://www.google.de/intl/en/policies/.

We would like to point out that Google Analytics has been extended on this website by the code “anonymizeIp” to ensure anonymized collection of IP addresses (so-called IP masking).

7.2 Google AdWords

Our website uses the Google AdWords service to display advertisements. Google AdWords uses cookies to collect anonymous data. The data collected includes events related to your activities on our website (e.g., the number of pages viewed, products viewed on the page, your search queries on our website). Additionally, information that may include sociodemographic data such as age range and events related to Google AdWords ad-serving activities, such as the number of ads shown to you through cookies, may be collected. Google AdWords does not, however, collect personal data. Detailed information on data collection by Google AdWords can also be found in the Google AdWords privacy policy. In your internet browser settings, you have the option to prevent the cookies mentioned from being stored on your computer.

However, please note that you may not be able to use all functions of our website to their full extent in this case. On the website Your Online Choices, you can opt-out of personalized advertising by, among others, Google AdWords.

7.3 FAST

Our website uses the tracking FAST via the Google tool “Tag Manager.” This is used to correctly attribute the success of an advertising medium. Only non-personal parameters are aggregated (browser settings, timezone, CPU class, color depth, browser language). Data processing when using Google Ads/Microsoft Ads usually includes the order number and the order cart value, and additionally transmits the following values: ID (sequential number), ClickID, purchase time, currency, conversion name (shop order or lead). All collected data is automatically deleted after 90 days. The legal basis for data processing is Art. 6 (1) (f) GDPR.

8. Social Media Plugins

8.1 Facebook Plugin (Like Button)

Our pages integrate plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like Button” (“Like”) on our page. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection between your browser and the Facebook server is established via the plugin. This allows Facebook to receive the information that you have visited our

page with your IP address. If you click the Facebook “Like Button”/“Like” while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to assign your visit to our pages to your user account. If you are logged in, a direct association of the data with the Facebook profile is possible. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or how Facebook uses it. For more information, please refer to Facebook’s privacy policy at http://de-de.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook account.

8.2 Instagram

Our pages use services of Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link the content of our page to your Instagram profile by clicking the Instagram button. This will allow your visit to our page to be associated with your Instagram account. If you do not want this, please log out of Instagram before visiting our page.

For more information, please visit http://instagram.com/about/legal/privacy/

8.3 Twitter

Our website uses so-called social plugins (“plugins”) from the microblogging service Twitter, operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plugins are marked with a Twitter logo, such as a blue “Twitter bird.” An overview of the Twitter plugins and their appearance can be found here: https://twitter.com/about/resources/buttons

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Twitter’s servers. The content of the plugin is directly transmitted by Twitter to your browser and integrated into the page. This integration allows Twitter to receive the information that your browser has accessed the corresponding page of our website, even if you do not have a Twitter profile or are not logged into Twitter. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the USA and stored there.

If you are logged into Twitter, Twitter can directly associate your visit to our website with your Twitter account. If you interact with the plugins, such as by clicking the “Tweet” button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and shown to your contacts.

For details on the purpose and scope of data collection, further processing and use of data by Twitter, as well as your rights and settings options to protect your privacy, please refer to Twitter’s privacy policy: https://twitter.com/privacy

If you do not want Twitter to directly associate the data collected through our website with your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the loading of Twitter plugins with browser add-ons, such as the script blocker “NoScript” (http://noscript.net/).

8.4 YouTube

Our website uses plugins from YouTube, operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This informs the YouTube server about which of our pages you have visited. If you are logged into your YouTube account, YouTube can directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account. Using YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest according to Art. 6 (1) (f) GDPR. For more information on handling user data, please refer to YouTube’s privacy policy at: https://www.google.de/intl/en/policies/privacy.

9. Privacy and Websites of Third Parties

The website may contain hyperlinks to and from third-party websites. If you follow a hyperlink to one of these websites, please note that we have no responsibility or liability for the content or privacy practices of those websites.

If you have any questions regarding the processing of your personal data by us, you can contact us at any time.

10. Data Security

We use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.